{"id":272,"date":"2026-09-05T16:06:17","date_gmt":"2026-09-05T16:06:17","guid":{"rendered":"https:\/\/patterns.flatsome.com\/electra\/help\/"},"modified":"2026-09-30T19:31:46","modified_gmt":"2026-09-30T19:31:46","slug":"help","status":"publish","type":"page","link":"https:\/\/patterns.flatsome.com\/electra\/help\/","title":{"rendered":"Help Centre"},"content":{"rendered":"
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Electra support<\/p>\n\n\n\n

How can we help?<\/h1>\n\n\n\n

Find a product detail, check your account or get a little help choosing.<\/p>\n\n<\/div>\n<\/div>\n<\/section>\n\n

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Your order<\/h2>\n\n\n\n

Sign in to find your orders and account details.<\/p>\n\n\nGo to my account →<\/span><\/a>\n\n\n

Choosing your gear<\/h2>\n\n\n\n

Start with a department or our practical buying guides.<\/p>\n\n\nExplore buying guides →<\/span><\/a>\n\n\n

Need more help?<\/h2>\n\n\nContact Electra →<\/span><\/a>\n<\/div>\n\n
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Where can I find compatibility information?<\/span><\/svg><\/a>
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Read the description and details on the individual product page. Connection, charging and supported-device requirements can differ between products.<\/p>\n\n<\/div><\/div>\n\n

Where can I see what is included?<\/span><\/svg><\/a>
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Check the product description and gallery for the specific item. Contact us before ordering if you need clarification about accessories or connections.<\/p>\n\n<\/div><\/div>\n\n

How do I find my order?<\/span><\/svg><\/a>
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Sign in to My account<\/a> and open your order history. Your confirmation email also contains your order details.<\/p>\n\n<\/div><\/div>\n\n

How are delivery options calculated?<\/span><\/svg><\/a>
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Available delivery options and any charges are shown at checkout once your address is entered.<\/p>\n\n<\/div><\/div>\n\n

How do I get help with a return?<\/span><\/svg><\/a>
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Visit our delivery and returns page<\/a>, then contact us with the order number and item details.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-272","page","type-page","status-publish","hentry"],"_is_page_on_front":false,"_is_page_for_posts":false,"_flatsome_builder_edit_link":"https:\/\/patterns.flatsome.com\/electra\/wp-admin\/index.php?page=flatsome-builder&postType=page&postId=272","_flatsome_builder_post_lock":null,"_links":{"self":[{"href":"https:\/\/patterns.flatsome.com\/electra\/api\/wp\/v2\/pages\/272","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/patterns.flatsome.com\/electra\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/patterns.flatsome.com\/electra\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/patterns.flatsome.com\/electra\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/patterns.flatsome.com\/electra\/api\/wp\/v2\/comments?post=272"}],"version-history":[{"count":1,"href":"https:\/\/patterns.flatsome.com\/electra\/api\/wp\/v2\/pages\/272\/revisions"}],"predecessor-version":[{"id":365,"href":"https:\/\/patterns.flatsome.com\/electra\/api\/wp\/v2\/pages\/272\/revisions\/365"}],"wp:attachment":[{"href":"https:\/\/patterns.flatsome.com\/electra\/api\/wp\/v2\/media?parent=272"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}