{"id":472,"date":"2026-09-05T08:14:28","date_gmt":"2026-09-05T08:14:28","guid":{"rendered":"https:\/\/patterns.flatsome.com\/fashionista\/help\/"},"modified":"2026-09-30T13:37:33","modified_gmt":"2026-09-30T13:37:33","slug":"help","status":"publish","type":"page","link":"https:\/\/patterns.flatsome.com\/fashionista\/help\/","title":{"rendered":"Help"},"content":{"rendered":"
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Customer care<\/p>\n\n\n\n

A little clarity.<\/h1>\n\n\n\n

Useful answers for choosing your pieces and finding your order details.<\/p>\n\n<\/div>\n<\/div>\n<\/section>\n\n

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Choosing your pieces<\/p>\n\n\n\n

Make it yours.<\/h2>\n\n\nFit & care →<\/span><\/a>\n<\/div>\n\n
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How do I select a colour?<\/span><\/svg><\/a>
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Open a product and choose from its available colour options. The selected variation can have its own image and price. Review the selection before adding it to your bag.<\/p>\n\n<\/div><\/div>\n\n

Where can I find fit information?<\/span><\/svg><\/a>
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Read the individual product description and the size or fit details supplied for that item. Use the options offered on that product\u2019s page when choosing.<\/p>\n\n<\/div><\/div>\n\n

How do I explore the collections?<\/span><\/svg><\/a>
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Start with Men or Women, then browse clothing, footwear and accessories. The collection pages let you narrow the selection and sort products.<\/p>\n\n<\/div><\/div>\n\n

Can I see outfit inspiration?<\/span><\/svg><\/a>
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The Edit combines pieces from the current collection into a few everyday starting points. Explore the looks and choose your own colours.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n

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Orders & delivery<\/p>\n\n\n\n

The useful details.<\/h2>\n\n\nDelivery & returns →<\/span><\/a>\n<\/div>\n\n
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Where are delivery options shown?<\/span><\/svg><\/a>
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Enter your delivery address at checkout to see available methods and charges. Check the address and selected option before placing your order.<\/p>\n\n<\/div><\/div>\n\n

Where can I find an existing order?<\/span><\/svg><\/a>
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Orders linked to an account can be reviewed in My account. Your confirmation and order reference are useful details to keep.<\/p>\n\n<\/div><\/div>\n\n

What should I do if an item needs attention?<\/span><\/svg><\/a>
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Keep your order reference and photographs of the item and packaging. Check the store\u2019s applicable returns policy before arranging a return.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n

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Find your next look.<\/h2>\n\n\n\n

Clothing, shoes and the finishing touches.<\/p>\n\n<\/div>\n\n

\nShop Women<\/span><\/a>\n<\/div>\n\n
\nShop Men<\/span><\/a>\n<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-472","page","type-page","status-publish","hentry"],"_is_page_on_front":false,"_is_page_for_posts":false,"_flatsome_builder_edit_link":"https:\/\/patterns.flatsome.com\/fashionista\/wp-admin\/index.php?page=flatsome-builder&postType=page&postId=472","_flatsome_builder_post_lock":null,"_links":{"self":[{"href":"https:\/\/patterns.flatsome.com\/fashionista\/api\/wp\/v2\/pages\/472","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/patterns.flatsome.com\/fashionista\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/patterns.flatsome.com\/fashionista\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/patterns.flatsome.com\/fashionista\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/patterns.flatsome.com\/fashionista\/api\/wp\/v2\/comments?post=472"}],"version-history":[{"count":3,"href":"https:\/\/patterns.flatsome.com\/fashionista\/api\/wp\/v2\/pages\/472\/revisions"}],"predecessor-version":[{"id":569,"href":"https:\/\/patterns.flatsome.com\/fashionista\/api\/wp\/v2\/pages\/472\/revisions\/569"}],"wp:attachment":[{"href":"https:\/\/patterns.flatsome.com\/fashionista\/api\/wp\/v2\/media?parent=472"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}