{"id":92,"date":"2026-09-11T10:29:35","date_gmt":"2026-09-11T10:29:35","guid":{"rendered":"https:\/\/patterns.flatsome.com\/flatshop\/help\/"},"modified":"2026-09-28T20:57:18","modified_gmt":"2026-09-28T20:57:18","slug":"help","status":"publish","type":"page","link":"https:\/\/patterns.flatsome.com\/flatshop\/help\/","title":{"rendered":"Help Center"},"content":{"rendered":"
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Help center<\/p>\n\n\n\n

Questions, answered.<\/h1>\n\n\n\n

Shipping, returns, ingredients and how to get the most from every product. Cannot find it here? Contact us<\/a>.<\/p>\n\n<\/div>\n\n

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Shipping and returns<\/h3>\n\n\n
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How long does shipping take?<\/span><\/svg><\/a>
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Orders ship within one working day from our warehouse on the coast. Standard delivery takes 2 to 4 working days and is free on orders over $50. Express delivery (next working day) is $9.<\/p>\n\n<\/div><\/div>\n\n

Can I return a product I have opened?<\/span><\/svg><\/a>
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Yes. If a scent is not right for you, return it within 30 days for a full refund, opened or not. Start a return from your account page or reply to your order email.<\/p>\n\n<\/div><\/div>\n\n

Do you ship internationally?<\/span><\/svg><\/a>
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We ship to the UK, EU, US, Canada and Australia. Duties are included in the price at checkout, so there is nothing to pay on delivery.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n\n

Products and ingredients<\/h3>\n\n\n
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Is aluminium-free deodorant an antiperspirant?<\/span><\/svg><\/a>
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No. Antiperspirants use aluminium salts to block sweat. Our deodorants let you sweat, which is what skin is designed to do, and neutralise odour with zinc ricinoleate, probiotics and tapioca starch.<\/p>\n\n<\/div><\/div>\n\n

Which formula is best for sensitive skin?<\/span><\/svg><\/a>
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The Deodorant Gel. It skips baking soda and fragrance allergens entirely, and it is the formula our own team with reactive skin uses every day.<\/p>\n\n<\/div><\/div>\n\n

Are your products vegan?<\/span><\/svg><\/a>
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Every product is vegan, cruelty-free and Leaping Bunny certified. We never test on animals and neither do our suppliers.<\/p>\n\n<\/div><\/div>\n\n

How long does a deodorant last?<\/span><\/svg><\/a>
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A full-size 75 g stick lasts around three months with daily use. Minis last around three weeks.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n\n

Subscriptions and account<\/h3>\n\n\n
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How does Subscribe and Save work?<\/span><\/svg><\/a>
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Choose Subscribe on any product page and pick a delivery interval of one, two or three months. You save 15% on every order, and you can skip, swap or cancel from your account at any time.<\/p>\n\n<\/div><\/div>\n\n

Where can I find my order history?<\/span><\/svg><\/a>
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Sign in to your account<\/a> to see orders, tracking links and saved addresses.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-92","page","type-page","status-publish","hentry"],"_is_page_on_front":false,"_is_page_for_posts":false,"_flatsome_builder_edit_link":"https:\/\/patterns.flatsome.com\/flatshop\/wp-admin\/index.php?page=flatsome-builder&postType=page&postId=92","_flatsome_builder_post_lock":null,"_links":{"self":[{"href":"https:\/\/patterns.flatsome.com\/flatshop\/api\/wp\/v2\/pages\/92","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/patterns.flatsome.com\/flatshop\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/patterns.flatsome.com\/flatshop\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/patterns.flatsome.com\/flatshop\/api\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/patterns.flatsome.com\/flatshop\/api\/wp\/v2\/comments?post=92"}],"version-history":[{"count":1,"href":"https:\/\/patterns.flatsome.com\/flatshop\/api\/wp\/v2\/pages\/92\/revisions"}],"predecessor-version":[{"id":196,"href":"https:\/\/patterns.flatsome.com\/flatshop\/api\/wp\/v2\/pages\/92\/revisions\/196"}],"wp:attachment":[{"href":"https:\/\/patterns.flatsome.com\/flatshop\/api\/wp\/v2\/media?parent=92"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}