{"id":339,"date":"2026-09-04T22:37:46","date_gmt":"2026-09-04T22:37:46","guid":{"rendered":"https:\/\/patterns.flatsome.com\/plantasje\/help\/"},"modified":"2026-09-30T13:26:16","modified_gmt":"2026-09-30T13:26:16","slug":"help","status":"publish","type":"page","link":"https:\/\/patterns.flatsome.com\/florist\/help\/","title":{"rendered":"Help"},"content":{"rendered":"<section class=\"fs-flex fs-14127c09 fs-text-color fs-background has-surface-background alignfull fs-block-section has-global-padding is-layout-constrained wp-block-flatsome-section-is-layout-constrained\">\n<div class=\"has-global-padding fs-a6c2ff69 alignwide fs-block-row fs-flex\">\n<div class=\"fs-4e82509a fs-block-col fs-gap\">\n\n<p class=\"fs-52233c3e fs-text-color\">Here to help<\/p>\n\n\n\n<h1 class=\"fs-5fde8464\">Good questions.<br>Greener answers.<\/h1>\n\n\n\n<p class=\"fs-fffd55ce fs-text-color\">A little help choosing your plant, getting to know its pot and caring for your new arrival.<\/p>\n\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"fs-flex fs-0fb49a37 fs-text-color alignfull fs-block-section has-global-padding is-layout-constrained wp-block-flatsome-section-is-layout-constrained\">\n<div class=\"has-global-padding fs-a6c2ff69 alignwide fs-block-row fs-flex\">\n<div class=\"fs-b8088cb0 fs-block-col fs-gap\">\n\n<p class=\"fs-52233c3e fs-text-color\">Choosing your plant<\/p>\n\n\n\n<h3 class=\"fs-7c3614b8\">Find your fit.<\/h3>\n\n\n\n<p class=\"fs-e68d4dca fs-text-color\">The best plant is the one that works with your space.<\/p>\n\n\n<a class=\"wp-element-button fs-button is-style-underline fs-block-button fs-834f9947\" href=\"https:\/\/patterns.flatsome.com\/florist\/plant-care\/\" aria-label=\"Plant Care\"><span class=\"fs-button__text\">Read the care guide &rarr;<\/span><\/a>\n<\/div>\n\n<div class=\"fs-a302523b fs-block-col fs-gap\">\n<div class=\"fs-block-accordion fs-78fc1ec2 has-dividers\" data-wp-interactive=\"flatsome\" data-wp-init=\"blocks.accordion.init\" data-wp-context='{\"openMultiple\":false}'>\n<div class=\"is-active fs-block-accordion-item\"><a id=\"fs-block-accordion-item-1-toggle\" class=\"fs-block-accordion-item__toggle\" role=\"button\" href=\"#accordion-item-i-am-new-to-plants.-where-should-i-start?\" aria-expanded=\"true\" aria-controls=\"fs-block-accordion-item-1-content\" data-wp-on--click=\"blocks.accordion.toggle\"><span class=\"fs-block-accordion-item__title\">I am new to plants. Where should I start?<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"fs-block-accordion-item__icon is-chevron\"><path d=\"m6 9 6 6 6-6\" \/><\/svg><\/a><div id=\"fs-block-accordion-item-1-content\" class=\"fs-block-accordion-item__content fs-gap\" aria-labelledby=\"fs-block-accordion-item-1-toggle\">\n\n<p class=\"fs-e68d4dca fs-text-color\">Try an easygoing Snake Plant, ZZ Plant or Pothos. Begin with the light in your space and use the product care notes to make your choice.<\/p>\n\n<\/div><\/div>\n\n<div class=\"fs-block-accordion-item\"><a id=\"fs-block-accordion-item-2-toggle\" class=\"fs-block-accordion-item__toggle\" role=\"button\" href=\"#accordion-item-can-i-see-more-of-a-plant-before-choosing?\" aria-expanded=\"false\" aria-controls=\"fs-block-accordion-item-2-content\" data-wp-on--click=\"blocks.accordion.toggle\"><span class=\"fs-block-accordion-item__title\">Can I see more of a plant before choosing?<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"fs-block-accordion-item__icon is-chevron\"><path d=\"m6 9 6 6 6-6\" \/><\/svg><\/a><div id=\"fs-block-accordion-item-2-content\" class=\"fs-block-accordion-item__content fs-gap\" aria-labelledby=\"fs-block-accordion-item-2-toggle\" inert>\n\n<p class=\"fs-e68d4dca fs-text-color\">Each product has a gallery with a front view, foliage detail, container detail and styled view. Open an image on the product page for a closer look.<\/p>\n\n<\/div><\/div>\n\n<div class=\"fs-block-accordion-item\"><a id=\"fs-block-accordion-item-3-toggle\" class=\"fs-block-accordion-item__toggle\" role=\"button\" href=\"#accordion-item-are-the-pots-included?\" aria-expanded=\"false\" aria-controls=\"fs-block-accordion-item-3-content\" data-wp-on--click=\"blocks.accordion.toggle\"><span class=\"fs-block-accordion-item__title\">Are the pots included?<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"fs-block-accordion-item__icon is-chevron\"><path d=\"m6 9 6 6 6-6\" \/><\/svg><\/a><div id=\"fs-block-accordion-item-3-content\" class=\"fs-block-accordion-item__content fs-gap\" aria-labelledby=\"fs-block-accordion-item-3-toggle\" inert>\n\n<p class=\"fs-e68d4dca fs-text-color\">Potted products are presented with a specific planter. The product details describe that pot, and the gallery lets you see its finish. Bouquets are listed separately.<\/p>\n\n<\/div><\/div>\n\n<div class=\"fs-block-accordion-item\"><a id=\"fs-block-accordion-item-4-toggle\" class=\"fs-block-accordion-item__toggle\" role=\"button\" href=\"#accordion-item-will-my-plant-look-exactly-like-the-photograph?\" aria-expanded=\"false\" aria-controls=\"fs-block-accordion-item-4-content\" data-wp-on--click=\"blocks.accordion.toggle\"><span class=\"fs-block-accordion-item__title\">Will my plant look exactly like the photograph?<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"fs-block-accordion-item__icon is-chevron\"><path d=\"m6 9 6 6 6-6\" \/><\/svg><\/a><div id=\"fs-block-accordion-item-4-content\" class=\"fs-block-accordion-item__content fs-gap\" aria-labelledby=\"fs-block-accordion-item-4-toggle\" inert>\n\n<p class=\"fs-e68d4dca fs-text-color\">Living plants naturally vary in leaf shape, colour and growth. The photography shows the character of the plant and its pot.<\/p>\n\n<\/div><\/div>\n\n<div class=\"fs-block-accordion-item\"><a id=\"fs-block-accordion-item-5-toggle\" class=\"fs-block-accordion-item__toggle\" role=\"button\" href=\"#accordion-item-how-do-i-choose-a-plant-for-a-home-with-pets?\" aria-expanded=\"false\" aria-controls=\"fs-block-accordion-item-5-content\" data-wp-on--click=\"blocks.accordion.toggle\"><span class=\"fs-block-accordion-item__title\">How do I choose a plant for a home with pets?<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"fs-block-accordion-item__icon is-chevron\"><path d=\"m6 9 6 6 6-6\" \/><\/svg><\/a><div id=\"fs-block-accordion-item-5-content\" class=\"fs-block-accordion-item__content fs-gap\" aria-labelledby=\"fs-block-accordion-item-5-toggle\" inert>\n\n<p class=\"fs-e68d4dca fs-text-color\">Check the exact botanical species with a reliable pet-safety source before choosing. Keep unfamiliar plants out of reach of pets and children.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"fs-flex fs-8ceab70b fs-text-color fs-background has-surface-background alignfull fs-block-section has-global-padding is-layout-constrained wp-block-flatsome-section-is-layout-constrained\">\n<div class=\"has-global-padding fs-a6c2ff69 alignwide fs-block-row fs-flex\">\n<div class=\"fs-b8088cb0 fs-block-col fs-gap\">\n\n<p class=\"fs-52233c3e fs-text-color\">After you have chosen<\/p>\n\n\n\n<h3 class=\"fs-7c3614b8\">The next steps.<\/h3>\n\n\n<a class=\"wp-element-button fs-button is-style-underline fs-block-button fs-834f9947\" href=\"https:\/\/patterns.flatsome.com\/florist\/delivery-returns\/\" aria-label=\"Delivery &#038; Returns\"><span class=\"fs-button__text\">Delivery &amp; returns &rarr;<\/span><\/a>\n<\/div>\n\n<div class=\"fs-a302523b fs-block-col fs-gap\">\n<div class=\"fs-block-accordion fs-78fc1ec2 has-dividers\" data-wp-interactive=\"flatsome\" data-wp-init=\"blocks.accordion.init\" data-wp-context='{\"openMultiple\":false}'>\n<div class=\"is-active fs-block-accordion-item\"><a id=\"fs-block-accordion-item-6-toggle\" class=\"fs-block-accordion-item__toggle\" role=\"button\" href=\"#accordion-item-where-can-i-find-delivery-information?\" aria-expanded=\"true\" aria-controls=\"fs-block-accordion-item-6-content\" data-wp-on--click=\"blocks.accordion.toggle\"><span class=\"fs-block-accordion-item__title\">Where can I find delivery information?<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"fs-block-accordion-item__icon is-chevron\"><path d=\"m6 9 6 6 6-6\" \/><\/svg><\/a><div id=\"fs-block-accordion-item-6-content\" class=\"fs-block-accordion-item__content fs-gap\" aria-labelledby=\"fs-block-accordion-item-6-toggle\">\n\n<p class=\"fs-e68d4dca fs-text-color\">Available delivery options and charges are shown at checkout before an order is placed.<\/p>\n\n<\/div><\/div>\n\n<div class=\"fs-block-accordion-item\"><a id=\"fs-block-accordion-item-7-toggle\" class=\"fs-block-accordion-item__toggle\" role=\"button\" href=\"#accordion-item-where-do-i-find-my-order?\" aria-expanded=\"false\" aria-controls=\"fs-block-accordion-item-7-content\" data-wp-on--click=\"blocks.accordion.toggle\"><span class=\"fs-block-accordion-item__title\">Where do I find my order?<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"fs-block-accordion-item__icon is-chevron\"><path d=\"m6 9 6 6 6-6\" \/><\/svg><\/a><div id=\"fs-block-accordion-item-7-content\" class=\"fs-block-accordion-item__content fs-gap\" aria-labelledby=\"fs-block-accordion-item-7-toggle\" inert>\n\n<p class=\"fs-e68d4dca fs-text-color\">Sign in through My account to see the orders associated with your account.<\/p>\n\n<\/div><\/div>\n\n<div class=\"fs-block-accordion-item\"><a id=\"fs-block-accordion-item-8-toggle\" class=\"fs-block-accordion-item__toggle\" role=\"button\" href=\"#accordion-item-what-should-i-do-when-a-plant-arrives?\" aria-expanded=\"false\" aria-controls=\"fs-block-accordion-item-8-content\" data-wp-on--click=\"blocks.accordion.toggle\"><span class=\"fs-block-accordion-item__title\">What should I do when a plant arrives?<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"fs-block-accordion-item__icon is-chevron\"><path d=\"m6 9 6 6 6-6\" \/><\/svg><\/a><div id=\"fs-block-accordion-item-8-content\" class=\"fs-block-accordion-item__content fs-gap\" aria-labelledby=\"fs-block-accordion-item-8-toggle\" inert>\n\n<p class=\"fs-e68d4dca fs-text-color\">Unpack carefully, remove protective material and check the growing mix. Place the plant in the light recommended on its product page and give it time to settle.<\/p>\n\n<\/div><\/div>\n\n<div class=\"fs-block-accordion-item\"><a id=\"fs-block-accordion-item-9-toggle\" class=\"fs-block-accordion-item__toggle\" role=\"button\" href=\"#accordion-item-where-can-i-get-care-advice?\" aria-expanded=\"false\" aria-controls=\"fs-block-accordion-item-9-content\" data-wp-on--click=\"blocks.accordion.toggle\"><span class=\"fs-block-accordion-item__title\">Where can I get care advice?<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"fs-block-accordion-item__icon is-chevron\"><path d=\"m6 9 6 6 6-6\" \/><\/svg><\/a><div id=\"fs-block-accordion-item-9-content\" class=\"fs-block-accordion-item__content fs-gap\" aria-labelledby=\"fs-block-accordion-item-9-toggle\" inert>\n\n<p class=\"fs-e68d4dca fs-text-color\">Visit the Plant Care guide for the basics of light, watering and settling in. Each product also includes care notes specific to that plant.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"fs-flex fs-8e45deb9 fs-text-color fs-background has-muted-background alignfull fs-block-section has-global-padding is-layout-constrained wp-block-flatsome-section-is-layout-constrained\">\n<div class=\"has-global-padding fs-a6c2ff69 alignwide fs-block-row fs-flex\">\n<div class=\"fs-a302523b fs-block-col fs-gap\">\n\n<p class=\"fs-52233c3e fs-text-color\">Let something good grow<\/p>\n\n\n\n<h2 class=\"fs-00c14a49\">Your next favourite<br>living thing.<\/h2>\n\n<\/div>\n\n<div class=\"fs-80195208 fs-block-col fs-gap\">\n<a class=\"wp-element-button fs-button is-style-fill fs-block-button fs-77d18d4c\" href=\"https:\/\/patterns.flatsome.com\/florist\/shop\/\" aria-label=\"Shop\"><span class=\"fs-button__text\">Find your plant<\/span><\/a>\n<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_flatsome_seo_title":"","_flatsome_seo_description":"","_flatsome_seo_canonical":"","_flatsome_seo_noindex":false,"_flatsome_seo_nofollow":false,"_flatsome_seo_social_title":"","_flatsome_seo_social_description":"","_flatsome_seo_social_image":0},"class_list":["post-339","page","type-page","status-publish","hentry"],"_is_page_on_front":false,"_is_page_for_posts":false,"_flatsome_builder_edit_link":"https:\/\/patterns.flatsome.com\/florist\/wp-admin\/index.php?page=flatsome-builder&postType=page&postId=339","_flatsome_builder_post_lock":null,"_links":{"self":[{"href":"https:\/\/patterns.flatsome.com\/florist\/api\/wp\/v2\/pages\/339","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/patterns.flatsome.com\/florist\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/patterns.flatsome.com\/florist\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/patterns.flatsome.com\/florist\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/patterns.flatsome.com\/florist\/api\/wp\/v2\/comments?post=339"}],"version-history":[{"count":3,"href":"https:\/\/patterns.flatsome.com\/florist\/api\/wp\/v2\/pages\/339\/revisions"}],"predecessor-version":[{"id":397,"href":"https:\/\/patterns.flatsome.com\/florist\/api\/wp\/v2\/pages\/339\/revisions\/397"}],"wp:attachment":[{"href":"https:\/\/patterns.flatsome.com\/florist\/api\/wp\/v2\/media?parent=339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}