{"id":100,"date":"2026-09-05T05:56:07","date_gmt":"2026-09-05T05:56:07","guid":{"rendered":"https:\/\/patterns.flatsome.com\/superkids\/help\/"},"modified":"2026-09-30T15:29:31","modified_gmt":"2026-09-30T15:29:31","slug":"help","status":"publish","type":"page","link":"https:\/\/patterns.flatsome.com\/superkids\/help\/","title":{"rendered":"Help"},"content":{"rendered":"<section class=\"fs-flex fs-e51264e9 fs-background has-surface-background fs-text-color has-base-font-family alignfull fs-block-section has-layers has-global-padding is-layout-constrained wp-block-flatsome-section-is-layout-constrained\"><div class=\"fs-layers\" aria-hidden=\"true\" inert><div class=\"fs-049cc11b fs-shape-divider fs-shape-divider-bottom is-style-scallop\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1200 100\" preserveAspectRatio=\"none\">\n  <path d=\"M0,100 L0,25 Q10,0 20,25 Q30,50 40,25 Q50,0 60,25 Q70,50 80,25 Q90,0 100,25 Q110,50 120,25 Q130,0 140,25 Q150,50 160,25 Q170,0 180,25 Q190,50 200,25 Q210,0 220,25 Q230,50 240,25 Q250,0 260,25 Q270,50 280,25 Q290,0 300,25 Q310,50 320,25 Q330,0 340,25 Q350,50 360,25 Q370,0 380,25 Q390,50 400,25 Q410,0 420,25 Q430,50 440,25 Q450,0 460,25 Q470,50 480,25 Q490,0 500,25 Q510,50 520,25 Q530,0 540,25 Q550,50 560,25 Q570,0 580,25 Q590,50 600,25 Q610,0 620,25 Q630,50 640,25 Q650,0 660,25 Q670,50 680,25 Q690,0 700,25 Q710,50 720,25 Q730,0 740,25 Q750,50 760,25 Q770,0 780,25 Q790,50 800,25 Q810,0 820,25 Q830,50 840,25 Q850,0 860,25 Q870,50 880,25 Q890,0 900,25 Q910,50 920,25 Q930,0 940,25 Q950,50 960,25 Q970,0 980,25 Q990,50 1000,25 Q1010,0 1020,25 Q1030,50 1040,25 Q1050,0 1060,25 Q1070,50 1080,25 Q1090,0 1100,25 Q1110,50 1120,25 Q1130,0 1140,25 Q1150,50 1160,25 Q1170,0 1180,25 Q1190,50 1200,25 L1200,100 Z\" fill=\"currentColor\"\/>\n<\/svg>\n<\/div><\/div>\n<div class=\"has-global-padding fs-a6c2ff69 alignwide fs-block-row fs-flex\">\n<div class=\"fs-622be194 fs-block-col fs-gap\">\n\n<p class=\"fs-85dbddb5 has-base-font-family fs-text-color\">The helpful corner<\/p>\n\n\n\n<h1 class=\"fs-6643f0f7 fs-text-color has-base-font-family\">Little questions.<br>Simple answers.<\/h1>\n\n\n\n<p class=\"fs-38ca75ad has-base-font-family fs-text-color\">A useful place to start when choosing a toy, checking a product detail or finding your order.<\/p>\n\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"fs-flex fs-475994ed fs-background has-background-background fs-text-color has-base-font-family alignfull fs-block-section has-global-padding is-layout-constrained wp-block-flatsome-section-is-layout-constrained\">\n<div class=\"has-global-padding fs-a6c2ff69 alignwide fs-block-row fs-flex\">\n<div class=\"fs-b8088cb0 fs-block-col fs-gap\">\n\n<p class=\"fs-85dbddb5 has-base-font-family fs-text-color\">Choosing a toy<\/p>\n\n\n\n<h3 class=\"fs-9a0470c4 fs-text-color has-base-font-family\">Find their kind of fun.<\/h3>\n\n\n<a class=\"wp-element-button fs-button is-style-underline fs-block-button fs-4214265e\" href=\"https:\/\/patterns.flatsome.com\/superkids\/gift-ideas\/\"><span class=\"fs-button__text\">Explore gift ideas &rarr;<\/span><\/a>\n<\/div>\n\n<div class=\"fs-a302523b fs-block-col fs-gap\">\n<div class=\"fs-block-accordion fs-e90778af has-base-font-family has-dividers\" data-wp-interactive=\"flatsome\" data-wp-init=\"blocks.accordion.init\" data-wp-context='{\"openMultiple\":false}'>\n<div class=\"is-active fs-block-accordion-item\"><a id=\"fs-block-accordion-item-1-toggle\" class=\"fs-block-accordion-item__toggle\" role=\"button\" href=\"#accordion-item-where-can-i-see-the-recommended-age?\" aria-expanded=\"true\" aria-controls=\"fs-block-accordion-item-1-content\" data-wp-on--click=\"blocks.accordion.toggle\"><span class=\"fs-block-accordion-item__title\">Where can I see the recommended age?<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"fs-block-accordion-item__icon is-chevron\"><path d=\"m6 9 6 6 6-6\" \/><\/svg><\/a><div id=\"fs-block-accordion-item-1-content\" class=\"fs-block-accordion-item__content fs-gap\" aria-labelledby=\"fs-block-accordion-item-1-toggle\">\n\n<p class=\"fs-700045e5 has-base-font-family fs-text-color\">Every product has an Age Range attribute in its details. Check the specific item and the guidance supplied with it. Collections can include toys with different age ranges.<\/p>\n\n<\/div><\/div>\n\n<div class=\"fs-block-accordion-item\"><a id=\"fs-block-accordion-item-2-toggle\" class=\"fs-block-accordion-item__toggle\" role=\"button\" href=\"#accordion-item-how-can-i-check-the-material-and-brand?\" aria-expanded=\"false\" aria-controls=\"fs-block-accordion-item-2-content\" data-wp-on--click=\"blocks.accordion.toggle\"><span class=\"fs-block-accordion-item__title\">How can I check the material and brand?<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"fs-block-accordion-item__icon is-chevron\"><path d=\"m6 9 6 6 6-6\" \/><\/svg><\/a><div id=\"fs-block-accordion-item-2-content\" class=\"fs-block-accordion-item__content fs-gap\" aria-labelledby=\"fs-block-accordion-item-2-toggle\" inert>\n\n<p class=\"fs-700045e5 has-base-font-family fs-text-color\">Look in the product details for Material and Brand. The product description is a useful place to check what is included.<\/p>\n\n<\/div><\/div>\n\n<div class=\"fs-block-accordion-item\"><a id=\"fs-block-accordion-item-3-toggle\" class=\"fs-block-accordion-item__toggle\" role=\"button\" href=\"#accordion-item-can-i-browse-by-the-way-they-like-to-play?\" aria-expanded=\"false\" aria-controls=\"fs-block-accordion-item-3-content\" data-wp-on--click=\"blocks.accordion.toggle\"><span class=\"fs-block-accordion-item__title\">Can I browse by the way they like to play?<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"fs-block-accordion-item__icon is-chevron\"><path d=\"m6 9 6 6 6-6\" \/><\/svg><\/a><div id=\"fs-block-accordion-item-3-content\" class=\"fs-block-accordion-item__content fs-gap\" aria-labelledby=\"fs-block-accordion-item-3-toggle\" inert>\n\n<p class=\"fs-700045e5 has-base-font-family fs-text-color\">Yes. Browse eight collections including wooden toys, building sets, pretend play, puzzles and games, outdoor play, plush toys, baby and toddler toys, and arts and crafts.<\/p>\n\n<\/div><\/div>\n\n<div class=\"fs-block-accordion-item\"><a id=\"fs-block-accordion-item-4-toggle\" class=\"fs-block-accordion-item__toggle\" role=\"button\" href=\"#accordion-item-where-should-i-start-with-a-gift?\" aria-expanded=\"false\" aria-controls=\"fs-block-accordion-item-4-content\" data-wp-on--click=\"blocks.accordion.toggle\"><span class=\"fs-block-accordion-item__title\">Where should I start with a gift?<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"fs-block-accordion-item__icon is-chevron\"><path d=\"m6 9 6 6 6-6\" \/><\/svg><\/a><div id=\"fs-block-accordion-item-4-content\" class=\"fs-block-accordion-item__content fs-gap\" aria-labelledby=\"fs-block-accordion-item-4-toggle\" inert>\n\n<p class=\"fs-700045e5 has-base-font-family fs-text-color\">Choose an interest first: building, making, imagining or a soft little companion. Our Gift Ideas page offers a few starting points.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"fs-flex fs-b4025c04 fs-background has-muted-background fs-text-color has-base-font-family alignfull fs-block-section has-global-padding is-layout-constrained wp-block-flatsome-section-is-layout-constrained\">\n<div class=\"has-global-padding fs-a6c2ff69 alignwide fs-block-row fs-flex\">\n<div class=\"fs-b8088cb0 fs-block-col fs-gap\">\n\n<p class=\"fs-85dbddb5 has-base-font-family fs-text-color\">Orders &#038; useful details<\/p>\n\n\n\n<h3 class=\"fs-9a0470c4 fs-text-color has-base-font-family\">Keep everything handy.<\/h3>\n\n\n<a class=\"wp-element-button fs-button is-style-underline fs-block-button fs-4214265e\" href=\"https:\/\/patterns.flatsome.com\/superkids\/delivery-returns\/\"><span class=\"fs-button__text\">Delivery &amp; returns &rarr;<\/span><\/a>\n<\/div>\n\n<div class=\"fs-a302523b fs-block-col fs-gap\">\n<div class=\"fs-block-accordion fs-e90778af has-base-font-family has-dividers\" data-wp-interactive=\"flatsome\" data-wp-init=\"blocks.accordion.init\" data-wp-context='{\"openMultiple\":false}'>\n<div class=\"is-active fs-block-accordion-item\"><a id=\"fs-block-accordion-item-5-toggle\" class=\"fs-block-accordion-item__toggle\" role=\"button\" href=\"#accordion-item-where-can-i-see-delivery-options?\" aria-expanded=\"true\" aria-controls=\"fs-block-accordion-item-5-content\" data-wp-on--click=\"blocks.accordion.toggle\"><span class=\"fs-block-accordion-item__title\">Where can I see delivery options?<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"fs-block-accordion-item__icon is-chevron\"><path d=\"m6 9 6 6 6-6\" \/><\/svg><\/a><div id=\"fs-block-accordion-item-5-content\" class=\"fs-block-accordion-item__content fs-gap\" aria-labelledby=\"fs-block-accordion-item-5-toggle\">\n\n<p class=\"fs-700045e5 has-base-font-family fs-text-color\">Available delivery methods and charges appear at checkout once the delivery address is entered. Review the options before placing your order.<\/p>\n\n<\/div><\/div>\n\n<div class=\"fs-block-accordion-item\"><a id=\"fs-block-accordion-item-6-toggle\" class=\"fs-block-accordion-item__toggle\" role=\"button\" href=\"#accordion-item-where-can-i-find-my-order?\" aria-expanded=\"false\" aria-controls=\"fs-block-accordion-item-6-content\" data-wp-on--click=\"blocks.accordion.toggle\"><span class=\"fs-block-accordion-item__title\">Where can I find my order?<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"fs-block-accordion-item__icon is-chevron\"><path d=\"m6 9 6 6 6-6\" \/><\/svg><\/a><div id=\"fs-block-accordion-item-6-content\" class=\"fs-block-accordion-item__content fs-gap\" aria-labelledby=\"fs-block-accordion-item-6-toggle\" inert>\n\n<p class=\"fs-700045e5 has-base-font-family fs-text-color\">If your order is linked to an account, sign in to My account to find its details. Keep your order reference handy.<\/p>\n\n<\/div><\/div>\n\n<div class=\"fs-block-accordion-item\"><a id=\"fs-block-accordion-item-7-toggle\" class=\"fs-block-accordion-item__toggle\" role=\"button\" href=\"#accordion-item-what-if-an-item-needs-attention?\" aria-expanded=\"false\" aria-controls=\"fs-block-accordion-item-7-content\" data-wp-on--click=\"blocks.accordion.toggle\"><span class=\"fs-block-accordion-item__title\">What if an item needs attention?<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"fs-block-accordion-item__icon is-chevron\"><path d=\"m6 9 6 6 6-6\" \/><\/svg><\/a><div id=\"fs-block-accordion-item-7-content\" class=\"fs-block-accordion-item__content fs-gap\" aria-labelledby=\"fs-block-accordion-item-7-toggle\" inert>\n\n<p class=\"fs-700045e5 has-base-font-family fs-text-color\">Keep your order reference and photographs of the item and packaging. Check the store\u2019s applicable returns policy before arranging a return.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"fs-flex fs-fd85220a fs-background has-background-background fs-text-color has-base-font-family alignfull fs-block-section has-global-padding is-layout-constrained wp-block-flatsome-section-is-layout-constrained\">\n<div class=\"has-global-padding fs-a6c2ff69 alignwide fs-block-row fs-flex\">\n<div class=\"fs-a302523b fs-block-col fs-gap\">\n\n<p class=\"fs-85dbddb5 has-base-font-family fs-text-color\">Good things are waiting<\/p>\n\n\n\n<h2 class=\"fs-aed596ec fs-text-color has-base-font-family\">Come out and play!<\/h2>\n\n<\/div>\n\n<div class=\"fs-80195208 fs-block-col fs-gap\">\n<a class=\"wp-element-button fs-button is-style-fill fs-block-button fs-02d5d060\" href=\"https:\/\/patterns.flatsome.com\/superkids\/shop\/\"><span class=\"fs-button__text\">Explore all toys<\/span><\/a>\n<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-100","page","type-page","status-publish","hentry"],"_is_page_on_front":false,"_is_page_for_posts":false,"_flatsome_builder_edit_link":"https:\/\/patterns.flatsome.com\/superkids\/wp-admin\/index.php?page=flatsome-builder&postType=page&postId=100","_flatsome_builder_post_lock":null,"_links":{"self":[{"href":"https:\/\/patterns.flatsome.com\/superkids\/api\/wp\/v2\/pages\/100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/patterns.flatsome.com\/superkids\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/patterns.flatsome.com\/superkids\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/patterns.flatsome.com\/superkids\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/patterns.flatsome.com\/superkids\/api\/wp\/v2\/comments?post=100"}],"version-history":[{"count":2,"href":"https:\/\/patterns.flatsome.com\/superkids\/api\/wp\/v2\/pages\/100\/revisions"}],"predecessor-version":[{"id":187,"href":"https:\/\/patterns.flatsome.com\/superkids\/api\/wp\/v2\/pages\/100\/revisions\/187"}],"wp:attachment":[{"href":"https:\/\/patterns.flatsome.com\/superkids\/api\/wp\/v2\/media?parent=100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}